SPIRITS 1

It should be noted that many establishment because of  the planning and layout,there are some alcoholing beverages for consumption with a meal,these are sometimes dispensed from the bar situated outside the food and beverages service area itself,in other words from one of the public bars one of the examples of these drinks are spirits.
Spirits are obtained from distillation of cereals e.g maize,barley,wheat,rice,etc.
Here are four types of spirits which can be obtained by distillation of cereals.

A. WHISKY
B. GIN
C. VODKA
D. RUM

INTRODUCTION TO CUSTOMER CARE

Customer Care

Customer care refers to the secondary activities undertaken by an organization to maximize customers satisfaction in its primary activities:

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The primary activities referred to here include;
-Supplying good or service
-Design
-Marketing
-Purchasing
-Assembly
-Manufacturing
-Accountancy
The secondary activities include;
-Logistics&physical distribution
-Complaints handling
-After sales service
-Provision of information to customers before,during and after the sale.
-Selling /order -taking & billing
-Packaging and presentation
-Credit,terms of payment and debt collection