PREJUDICE

DEFINITION

1. Simple put,prejudice is bias.Prejudice refer to the negative opinions,judgement,belief and feelings we hold about individuals because of their membership in certain groups or categories.When these negative views lead us to act in certain ways toward these individuals and groups,the result is Discrimination.
2. Prejudice also means that you judge someone before you really get to know him or her.It is an extreme and negative attitude which is generated toward a particular class or group of people.It is unfavorable and formed even before we know the person we are about to deal with.The word  ''prejudice'' is made up of two Latin words namely;-

                                    PRE       -                    BEFORE

                                  JUDICE       -             TO JUDGE

Prejudice occurs wherever there are differences between people,whether skin co lour

,language,culture,religion,nationality,family,sex,social status,material status age,etc.When such differences are exaggerated in the minds of those who belong to particular group the result is often fear and this fear can lead to resentment or hatred.

FORMS OF PREJUDICE IN THE HOSPITALITY INDUSTRY

1. Racism
2. Tribalism
3. Nepotism
4. Gender
5. Departmental
6. Religion bigotry

HOW TO ERADICATE PREJUDICE

• Workers in the service industry  in general and the hospitality industry in particular,leading by examples
• Ensuring that each person is treated equally and fairly irrespective of color,tribe,religion,gender etc.
• Ensuring that our-co workers and guest do not suffer prejudice of any kind
• Practicing professionalism in our own field of service
• Teaching the younger generation to be prejudice free
• Use official language at work
• Respect yourself,co-workers and other people
• Treat other the way you would like to treat yourself
• Be flexible,tolerant an agreeable to change suggested by others
• Recruit,appraise,promote and train people based on merit
• Give people a chance
• See to it that none of co-workers suffer from any kind of prejudice
• Treat other as brothers and sisters
• Be honest-recognize your own biases through open discussion with others
• Be secure-explore and find realistic pride in your own group identity
• Be a partner -work on project with members of groups different from your own
• Be an anti-racist parent-expose your children to diversity at a young age
• Be a role model -be vocal in opposing racist views and practices
• Be an ally-support victims of discrimination and prejudice,for example,offer yourself as a mentor for  someone in your field at work
• Be student- educate yourself and others
• Be a member-support anti-prejudice and anti-racist organization.